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FAQS

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1, Are custom colors available?

Yes, color can be done by Pantone no. or custom color sample.

2, Do you offer samples?

Yes, sample to test quality and PP sample are available.

3, How fast can you send a sample product?

Normally, 5-7days, some special products need to re-confirm. 

4, How long will it take to receive the samples?

Shipment by DHL/FedEx/UPS/TNT/EMS about 3-4days.

5, How long for manufacturing once we place order?

Production time is normally 15-30days based on order Qty. and products. 

6, what is your minimum order quantity (MOQ)?

We offer flexible of minimum order quantity.

7, Can we brand with our logo? 

We offer private labeling and custom logos, including printing, embroidering, engraving, labeling and packaging

8, Can you arrange transportation FOB China?

Shipment can be done by FOB, CIF, and DDU by sea/air/express as you like.

9, Can you arrange shipment to Amazon warehouses (FBA) including putting a UPC code on the box? 

We have such experiences for 3years.Don’t worry about this. 

10, What kind of packaging do you offer?

Normally by 5plys exporting carton, custom package can be done as requested.

11, Where your factory is located?

In Xiamen, China, the sea port is Xiamen, China.

12, do you support OEM services?

Yes, both OEM and ODM.

13, what are your payment terms?

30% deposit, the balance before shipment.

14, Can we pay using Paypal?

Yes, PayPal, Western Union and bank are acceptable.